Effective Date: July 1st 2023

​

This Privacy Policy outlines how TensorOps Consulting Services Ltd ("we," "us," or "our") collects, uses, discloses, and protects your personal information in compliance with the General Data Protection Regulation (GDPR). We respect your privacy and are committed to ensuring that your personal information is handled responsibly and securely. Please read this Privacy Policy carefully to understand how we process your personal data.

1. Data Controller:

TensorOps Consulting Services Ltd 4 Pindou Street, Cyprus 2409 Contact Details: privacy@tensorops.ai

1. Personal Information We Collect:

We may collect and process the following personal information from you:

• Name, email address, postal address, and contact details

• Financial and payment information, if applicable

• Information provided through online forms, surveys, or other interactions

• Information about your use of our website, products, and services

• Any other information you voluntarily provide to us

1. Legal Basis for Processing:

We process your personal information based on one or more of the following legal grounds:

• The processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

• We have obtained your explicit consent for specific processing purposes.

• The processing is necessary for compliance with a legal obligation to which we are subject.

• The processing is necessary to protect your vital interests or those of another individual.

• The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority.

• The processing is necessary for our legitimate interests or the legitimate interests of a third party, except where overridden by your interests or fundamental rights and freedoms.

1. Purposes of Processing:

We may process your personal information for the following purposes:

• Providing and improving our consulting services

• Communicating with you and responding to your inquiries

• Processing and fulfilling your orders or requests

• Personalizing your experience and tailoring our offerings to your preferences

• Conducting research, analysis, and marketing activities

• Complying with legal and regulatory obligations

1. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

1. Data Sharing and Transfer:

We may share your personal information with trusted third-party service providers who assist us in operating our business, delivering services to you, or fulfilling our contractual obligations. We ensure that such third-party service providers are GDPR compliant and maintain appropriate safeguards to protect your personal data.

In certain circumstances, we may transfer your personal information to recipients located in countries outside the European Economic Area (EEA). We will ensure that any such international transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your personal data.

1. Your Rights:

You have the following rights regarding your personal information:

• Right of access: You have the right to request access to the personal information we hold about you.

• Right to rectification: You have the right to request the correction of any inaccurate or incomplete personal information.

• Right to erasure: You have the right to request the deletion of your personal information under certain circumstances.

• Right to restrict processing: You have the right to request the restriction of processing your personal information under certain circumstances.

• Right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit it to another data controller, where technically feasible.

• Right to object: You have the right to object to the processing of your personal information under certain circumstances.

• Right to withdraw consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

• Right to lodge a complaint: If you believe that we have not complied with applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority.

1. Data Security:

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

1. Updates to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our privacy practices or legal requirements. We encourage you to review this Privacy Policy periodically.

1. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at:

TensorOps Consulting Services Ltd 4 Pindou Street, Cyprus 2409 Email: privacy@tensorops.ai

Thank you for your trust and cooperation.